FREE SHIPPING ON ORDERS OVER $100 IN CANADA- NOW SHIPPING TO THE UNITED STATES.

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Returns & Shipping

Refund policy

HER |empowerment boutique| Return Process & Policy 

 

FREE In-Store Pick Up:

All orders are eligible for Free In-Store Pick Up. We will notify you via email once your order is ready for pick up, please keep in mind this process can take 1-5 business days. Orders can be picked up during regular business hours.

 

Returns - ONLINE PURCHASES ONLY

Online purchases can be returned up to 14 days after the delivery date, in its original packaging with the original tags attached. Shipping charges are non-refundable, the customer will also be responsible for covering the shipping charges of the returning merchandise. To begin the return process please contact us via email at herempowermentboutique@gmail.com. Once your return is approved you will be provided with further instructions. 

*HER |empowerment boutique| reserves the right to deny any return that does not comply with our returnable standards. 

*ALL SEASONAL/SALE, INTIMACY, & LINGERIE, JEWELRY, SUNGLASSES ITEMS ARE FINAL SALE

 

In-Store Returns:

In-store purchases can be exchanged or a store credit issued 14 days after the purchase date, you must have your receipt or gift receipt in order to complete an exchange or store credit. 

*HER |empowerment boutique| reserves the right to deny any return that does not comply with our returnable standards. 

*ALL SEASONAL/SALE, INTIMACY, & LINGERIE, JEWELRY, SUNGLASSES ITEMS ARE FINAL SALE

 

Shipping Costs:

Free Shipping for orders over $100 before tax Canada wide. Orders are fulfilled within 1-5 business days of being placed. All orders are shipped via Canada Post, and a tracking number will be provided.  Most orders shipped within Canada will take 7-10 business days to be delivered, should no issues arise. Orders can not be guaranteed to arrived within a certain time, this is to act as a guideline as to what to expect.

 

Should you have any questions or concerns before placing an order, or need further assistance on completing a return online or in-store please don't hesitate to contact us, we are here to help!